All orders are shipped directly from Brisbane, Australia. We endeavourto dispatch your order within 24 hours. Please allow 2 business days to receive your tracking information.
Standard Postage: Metro Areas: 2-5 days or Regional Areas: 4-8 days
Express Postage: Metro Areas: 1-3 days or Regional Area: 3-5 days
Timeframes are measured in business days only*
Shipping Details
All orders are shipped directly from Brisbane, Australia. We endeavourto dispatch your order within 24 hours. Please allow 2 business days to receive your tracking information.
Standard Postage: Metro Areas: 2-5 days or Regional Areas: 4-8 days
Express Postage: Metro Areas: 1-3 days or Regional Area: 3-5 days
Timeframes are measured in business days only*
Return & Exchange Policy
Koala Outdoor takes great pride in the products we provide. We offer a 100 day warranty on all products (Excluding apparel). If you are not 100% satisfied with your purchase, please refer to our Returns Policy. If you haven’t received your parcel, please refer to our shipping policy.
Koala Outdoor takes great pride in the products we provide. We offer a 100 day warranty on all products (Excluding apparel). If you are not 100% satisfied with your purchase, please refer to our Returns Policy. If you haven’t received your parcel, please refer to our shipping policy.
Any information that we receive from you is strictly confidential and will solely be used by the Koala Outdoor online store. The information provided will not be shared with any outside party, and will be used for the purposes of managing and developing this website only.
By using our website and providing the requested information (shipping address, telephone number, and e-mail address), you accept that we stock and use this information. Should our confidentiality policy change, we will publish all modifications in these pages to keep you well informed.
Privacy & Payment Policy
Any information that we receive from you is strictly confidential and will solely be used by the Koala Outdoor online store. The information provided will not be shared with any outside party, and will be used for the purposes of managing and developing this website only.
By using our website and providing the requested information (shipping address, telephone number, and e-mail address), you accept that we stock and use this information. Should our confidentiality policy change, we will publish all modifications in these pages to keep you well informed.
